All releases

Payment reconciliation and custom date ranges

Two questions sellers ask every month get a direct answer: did the marketplace pay what it should have, and what happened in exactly this period.

Payment reconciliation

A new Reconciliation tab on the Orders page checks the marketplace's actual payout against what DataGlass expected, per order and per fee (commission, service, transaction, processing, VAT). Search and filter by paid or unpaid status over any payout-date range, and export the reconciled report to Excel. It launched for Shopee.

On 13 July it came to TikTok Shop: each order's expected fees are set against what TikTok actually charged, with the difference totalled per order. See Reconciliation.

Custom date range on breakdowns

Pick any from/to window instead of fixed presets to see product profit, campaign ROAS and ad performance over exactly the period you want. It works on Shopee, Lazada and TikTok Shop.

Related docs